Privacy and the quote form

Hearthvane publishes notes about outsourced customer support. This page says what the site does with information from the quote form.

The quote form

The form on the home page and the contact page adds six things to the desk’s quote list: your name, your work email, the company if you typed one, the service you picked, the monthly volume you picked, and the note. The website does not keep a second copy. The list is how the desk reads the request.

Do not put passwords, payment numbers, or a customer’s private history in the note. The desk does not need them to price a queue.

Analytics

No analytics tag is installed on these pages. If that changes, this note will change with it, and the tag will be a real identifier rather than a placeholder.

What this page is not

It is not a promise about a future product, and it is not legal advice for your own customers. It describes this site only.